Security Best Practices

Account Security

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  Enable Two-Factor Authentication (2FA)We strongly recommend all administrators enable 2FA. This adds a critical layer of security against unauthorized access.
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  Use Strong, Unique PasswordsAvoid reusing passwords from other services. Use a password manager to generate complex credentials.
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  Least Privilege AccessOnly grant "Admin" access to users who absolutely need it. Use the "Technician" role for day-to-day monitoring tasks.

Device Hygiene

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  Regular PatchingEnsure your devices are set to automatically install critical security updates. PeakDesk's device health monitoring will alert you if a device falls behind.
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  Remove Unused SoftwareReduce your attack surface by uninstalling applications that are no longer needed.

Operational Security

Review your audit logs regularly. PeakDesk logs all critical actions, including:

• User logins and failed attempts
• Device additions and removals
• Remote command executions
• Changes to organization settings